After Sales Service and Warranty Information For Karl Storz Products:
A regular care and maintenance program can be provided by a Medipak representative by request. Please contact us for further details.
Medipak will provide training in the care and maintenance, preparation and assembly of Karl Storz instruments, at a mutually convenient time upon delivery of goods or thereafter, free of charge.
All appropriate instruction manuals will be supplied free of charge with Karl Storz endoscopic instruments.
A large range of spare parts for Karl Storz endoscopic instruments is held at our Auckland office.
Bio Serve NZ Ltd: (sister company). Biomedical technicians based at our Auckland office are available to service and repair fibre optic light sources, video camera systems, CO2 insufflators, and other electrical equipment. We also provide a repair service for Karl Storz instrumentation.